Opportunity
Job Description
This manager leads airport operations team members in a demanding operational environment. The position is responsible for employee performance, safe working practices, resource allocation, service recovery and coordination between airport departments.
Responsibilities
• Lead safe and reliable airport customer operations.
• Establish team goals and coach frontline employees.
• Allocate resources according to changing operational requirements.
• Conduct observations, audits and root-cause investigations.
• Coordinate with other operational departments.
• Resolve escalated service and operational issues.
• Apply company procedures and applicable union rules.
Eligibility
• High school diploma or GED equivalent.
• Ability to qualify for a SIDA airport badge.
• Valid driver’s licence.
• Ability to work rotating shifts, weekends and holidays.
• Previous airport customer-service and leadership experience is preferred.
Required Skills
Preferred Skills
Apply through UCO Aero
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